- passanger 乘客
- airline counter clerk 航空公司櫃檯人員
- carry-on 隨身行李
- luggage cart/trolley 行李推車
- ID scanner 證件掃描器
- scale磅秤
- go for sth. 同意(某事)
- vibrate 震動
- vacancy 空位 空房
- handler 處理者 操作者
- checkpoint 檢查站
- concourse (車站 機場)中央大廳
- cross that bridge when sb. get(s) to it 船到橋頭自然直
- cockpit 駕駛艙
- galley 空中廚房
- lavatory洗手間
- restriction 限制
- surcharge 額外費用
- excess 過量的
- cut it close (時間)抓得很緊
dialogue
Part I
A: good afternoon, sir . place your bag on the scale, pls
B:sure.
A:Do you prefere a window or an aisle sear?
B:Aisle, pls. Do you have anything forward of the wing?
A:Business Class is forward of the wing,sir. If you'd like to upgrade, I can take care of that for you now.
B:No, the company wouldn't go for that. Do you have something near the wing? I find it's the most stable area, less vibrating.
A:Directly behind Business Class is over the wing. There are vacancies there.
B:Nothing else?
A:Aft of the wing is Economy Class Plus. That's a minor upgrade. Would your compnay approve of that?
B:I'll cross that bridge when I get to ut.
A:You're in aisle 40, seat C, boarding at Gate 4B
B:Form Tokyo, I'm going on to San Francisco.
A: Yes, sir?
B:Will my bags be transferred or do I have to check them again?
A:Our baggage handlers will transfer your luggage. You'll only need to pass through Narita Airport's security checkpoint.
B:Okay, good. Now,how do I get to............Gate 4B?
A:Take the escalator to the second floor. Follow the signs in Concourse B to your gate. Have a pleasant flight.
Part II
A: Good afternoon, Ms Honeycut. Are you checking a bag today?
B:Yes.
A: I'm sorry. Ms Honeycut, but your bag is ten kilos overweight.
B:Overweight? How can that be? I was so careful!
A:The weight restriction is twenty kilos per bag. Your bag is thirty kilos.
B:What can I do?
A:I'm afraid there's a surcharge for the excess weight. That will be fifty U.S. dollars.
B:Fifty dollars?!
A:Do you have a carry-on?
B:yes.
A:You could transfer some of the heavy items from your suitcase into your carry-on. Carry-on bags have no weight restrictions. Why don't you take your bag right over there abd make the transfer? Next in line.pls.
C:We've got to hurry. I'm late for my flight.
A:You're cutting it close. Mr.C. But your e-ticket means you've got your seat assignment and boarding pass.Do you have any bags to check ?
C:No, I've only this carry-on/
A:Then you can go directly to Gate 6A. You don't even need to stop here.
C:Tks.
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